Ola Koenig

Saturday, May 9, 2020

We'd love your feedback

We'd love your feedback.

05/09/2020 01:36 PM

Hi,

We strive to provide outstanding service every day, and would love your feedback to learn about how we can serve you better. We invite you to fill out a short survey about your experience with Customer Care. Your feedback will help us make sure we're doing our best.

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Sunday, February 23, 2020

Learn more about our updated Terms of Service

Ola.Koenig@googlemail.com

We're improving our Terms of Service and making them easier for you to understand. The changes will take effect on March 31, 2020, and they won't impact the way you use Google services. And, because the United Kingdom (UK) is leaving the European Union (EU), Google LLC will now be the service provider and the data controller responsible for your information and for complying with applicable privacy laws for UK consumer users.

For more details, we've provided a summary of the key changes and Frequently Asked Questions. And the next time you visit Google, you'll have the chance to review and accept the new Terms. At a glance, here's what this update means for you:

•	Improved readability: While our Terms remain a legal document, we've done our best to make them easier to understand, including by adding links to useful information and providing definitions.
•	Better communication: We've clearly explained when we'll make changes to our services (like adding or removing a feature) and when we'll restrict or end a user's access. And we'll do more to notify you when a change negatively impacts your experience on our services.
•	Adding Google Chrome, Google Chrome OS and Google Drive to the Terms: Our improved Terms now cover Google Chrome, Google Chrome OS, and Google Drive, which also have service-specific terms and policies to help you understand what's unique to those services.
•	Your service provider and data controller is now Google LLC: Because the UK is leaving the EU, we've updated our Terms so that a United States based company, Google LLC, is now your service provider instead of Google Ireland Limited. Google LLC will also become the data controller responsible for your information and complying with applicable privacy laws. We're making similar changes to the terms of service for YouTube, YouTube Paid Services, and Google Play. These changes to our Terms and Privacy Policy don't affect your privacy settings or the way we treat your information (see the Privacy Policy for details). As a reminder, you can always visit your Google Account to review your privacy settings and manage how your data is used.

If you're the guardian of a child under the age required to manage their own Google Account and you use Family Link to manage their use of Google services, please note that when you accept our new Terms, you do so on their behalf as well, and you may want to discuss these changes with them.

And of course, if you don't agree to our new Terms and what we can expect from each other as you use our services, you can find more information about your options in our Frequently Asked Questions.

Thank you for using Google's services.

Your Google team

Monday, December 23, 2019

Important updates regarding your @OlaKoenig Twitter account

Hi @OlaKoenig,

On November 25, 2019, we sent an email asking you to accept our current Terms, Privacy Policy, and cookie use. In that email, we asked you to log in and follow the onscreen prompts to maintain access to your account. After hearing from you, and engaging in careful consideration, we've postponed this deadline and are no longer removing accounts on December 11.

Here are some additional details:

We have decided to refrain from removing accounts until we have a policy in place to memorialize accounts for people who have passed away. When we provide the ability to memorialize accounts, we'll follow up with an update regarding our inactive account policy.

We still encourage you to log in and accept our current terms so you can continue using Twitter.

Need help logging in? Visit our Help Center for more information. Want to create a new account? Get started.

Thanks,
Twitter

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Monday, November 25, 2019

Don’t lose access to @OlaKoenig

Hello,

To continue using Twitter, you'll need to agree to the current Terms, Privacy Policy, and Cookie Use. This not only lets you make the best decisions about the information that you share with us, it also allows you to keep using your Twitter account, @OlaKoenig. But first, you need to log in and follow the on-screen prompts before Dec. 11, 2019, otherwise your account will be removed from Twitter.